Contact Us

To meet your needs, we have local, licensed, highly trained financial professionals who are committed to helping make your retirement planning as simple as possible. To find out more information or to schedule an appointment, please contact one of the local Voya Financial Professionals listed below.

Regional Office
Voya Financial Advisors, Inc.
2424 Edenborn Ave., Ste. 680
Metairie, LA 70001

Louisiana ORP Hotline
(800) 873-2161

Local Voya Financial Professionals by Campus

Contact a financial service professional at your location to discuss your retirement goals. Our local financial service professionals are available to assist with enrollment questions or work with you to review your financial planning needs.

Email your inquiries, comments, or suggestions to ParticipantService@Voya.com.

Toll-free Telephone Access

Our national toll free telephone line, (800) 584-6001 provides you with access to Retirement Readiness Service Center (call center) available Monday-Friday 7:00 a.m. - 8:00 p.m. (Central Time). You may choose to speak with Retirement Readiness Service Center (call center) during these hours by pressing 0#.

Online Access

Using the Login button on the Home page of this website, you access your account information via Voya’s participant website. On the website you can make:

  • Account inquiries
  • Investment allocation changes
  • Transfers among investment options
  • Investment option performance history

You will receive a written confirmation for each Internet financial transaction.

Third-party broker/dealers are not affiliated with the Voya® family of companies.

Mutual funds under a 401(a) trust agreement are intended as long-term investments designed for retirement purposes. Mutual fund values fluctuate with market conditions, and when surrendered, the principal may be worth more or less than the original amount invested. The Plan’s Stable Value Option invests in the Voya Stable Value Fund, which is a collective investment trust maintained by Wilmington Trust Company. The Plan’s Stable Value Option is backed by a group annuity contract issued by Voya Retirement Insurance and Annuity company (“VRIAC”). Guarantees are based on the claims payment ability of Voya Retirement Insurance and Annuity Company. The Plan’s Stable Value Option, the Voya Stable Value Fund and the VRIAC group annuity contract are not registered investment companies and are not registered with the Securities and Exchange Commission. Although it is possible to have a guaranteed income for life with a fixed/variable annuity, there is no assurance that this income will keep up with inflation. Early withdrawals taken prior to age 59 ½ are subject to an IRS 10% premature distribution penalty tax unless an exception applies. Money distributed will be taxed as ordinary income in the year the money is distributed. An annuity does not provide any additional tax benefit, as tax deferral is provided by the Plan. Annuities may be subject to additional fees and expenses, to which other tax-deferred funding vehicles may not be subject. However, an annuity does offer other features and benefits, such as lifetime income payments and death benefits, which may be valuable to you.